About Us

Firestone Store is owned and operated by Airway Avenue Properties Ii, LLC.

Firestone Store exists for one reason: online shopping should not feel like stepping into a fog machine full of fine print. People just want to buy real physical products, get them delivered within a clear timeframe, and know there’s a legit business behind the checkout button. That’s what we’re building here, slowly and properly, like a normal company in a world allergic to being normal.

And to make it crystal clear from the top:

Firestone Store is owned and operated by Airway Avenue Properties Ii, LLC.
Not a random page, not a mystery seller, not a “trust me” storefront. A real U.S.-based operator with real contact details and actual responsibility for the store experience.

What We Do

Firestone Store is an online retail store offering physical goods shipped to customers. We’re focused on products that are practical, giftable, and easy to order. Our catalog can change over time as we test, expand, and refine what we offer, but our foundation stays consistent:

  • We sell physical items, not digital downloads.

  • We ship orders with clear timelines, not vague promises.

  • We keep policies visible and readable so customers aren’t forced to “guess the rules.”

Online retail is crowded with stores that hide behind ambiguous branding and copy-paste policies. We do the opposite: we publish clear information because it prevents confusion, and confusion is where disputes come from.

What You Can Expect When You Shop Here

A lot of stores try to win customers with hype and then disappear when something goes wrong. We’d rather win with clarity and keep things stable.

When you buy from Firestone Store, you can expect:

Clear Checkout

  • Prices are displayed upfront.

  • Shipping costs are straightforward.

  • Payment is processed securely using trusted providers.

Predictable Delivery
We don’t pretend every shipment will be perfect, but we do set reasonable expectations and publish real timelines. We also use a fixed structure for order handling:

  • A defined processing period (preparation time)

  • A defined shipping window (transit time)

  • A total delivery expectation that’s easy to understand

Support That Can Be Reached
If you have an issue, you don’t need to spam a form into a void. We provide direct contact methods so you can reach us like an actual business.

Our Core Values (aka the boring stuff that matters)

1) Transparency
We write policies like a human wrote them, because you’re not here to decode legal poetry. You should know what happens if:

  • your package is delayed

  • the address is wrong

  • an item arrives damaged

  • you want a return or refund

2) Security
We use established payment processors (PayPal and Stripe) so payment data is handled with industry-standard security practices. We don’t store your full card details because that’s how stores end up in headlines for the wrong reason.

3) Accountability
If something is our mistake (wrong item, damaged item, defective product), we want to solve it properly. If something is outside our control (carrier delays, weather, address errors), we’ll still help you track and understand what’s happening instead of acting like it’s none of our business.

4) Consistency
A store that changes rules mid-stream is a store that creates chaos. We maintain published policies and follow them as written.

Real Business, Real Contact

You should always know who you’re buying from. Here it is again, in plain English:

Firestone Store is owned and operated by Airway Avenue Properties Ii, LLC.

Contact Information

  • Email: [email protected]

  • Phone: +1 (949) 380-0300

  • Business Address: 22982 Mill Creek Drive, Laguna Hills, CA 92653, United States

Support Hours

  • Monday–Friday: 8:00 AM – 5:00 PM (Pacific Time)
    (Yes, we sleep on weekends like civilized beings.)

Why We Built Firestone Store

The internet is full of stores that look good for five seconds and then fall apart when you need a refund, a tracking update, or a human reply. We’re not trying to be the loudest store. We’re trying to be the one that feels stable: the kind of shop where you don’t wonder if your order is going into a black hole.

We care about:

  • clear communication

  • realistic delivery expectations

  • clean customer experience

  • long-term trust

Not because it’s “cute branding,” but because it’s the only way to build a store that lasts.

Policies You Can Actually Find

We keep our key pages easy to access so you’re never guessing:

  • Shipping Information

  • Returns & Refunds Policy

  • Payment Policy

  • Terms of Service

  • Privacy Policy

  • DMCA Policy

Firestone Store is owned and operated by Airway Avenue Properties Ii, LLC.

Thanks for visiting Firestone Store. If you’re shopping with us, we want it to be simple, predictable, and handled like a real business. Because it is one.