Privacy Policy

Firestone Store is owned and operated by Airway Avenue Properties Ii, LLC.

This Privacy Policy explains how Firestone Store (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you visit our website, make a purchase, or contact us. By using our site, you agree to the practices described here.

1) Information We Collect

We collect information in a few basic ways: what you give us, what you do on the site, and what payment/shipping providers need to complete your order.

A) Information You Provide Directly

  • Name

  • Email address

  • Phone number (if provided)

  • Shipping address

  • Billing address

  • Order notes or messages you send us

  • Any information you submit through contact forms or customer support

B) Order and Transaction Information

  • Products purchased

  • Order totals, discounts, and shipping method

  • Order status and fulfillment updates

  • Limited payment identifiers (we do not store your full card number)

C) Payment Information (Handled by Third Parties)

Payments are processed by PayPal and/or Stripe.
We do not store full payment details (like full card numbers). Payment data is handled by those processors under their policies.

D) Automatically Collected Information (Site Usage Data)

When you browse our site, we may collect:

  • IP address

  • Device and browser type

  • Pages viewed and clicks

  • Approximate location (based on IP)

  • Referring/exit pages

  • Date/time of visits

  • Basic diagnostics and security logs

E) Cookies and Similar Technologies

We may use cookies and similar tools to:

  • Keep the site functioning (cart/session/login)

  • Remember preferences

  • Improve performance and security

  • Understand how people use the site (analytics)

You can disable cookies in your browser, but parts of the site may not work correctly (like cart/checkout).

2) How We Use Your Information

We use your information to:

  • Process and fulfill orders (including shipping and confirmations)

  • Provide customer support and respond to requests

  • Send order updates (payment confirmation, shipping, delivery info)

  • Detect, prevent, and investigate fraud or abuse

  • Improve site performance, usability, and security

  • Comply with legal obligations

  • Send marketing messages only if you opt in (where applicable)

3) How We Share Information

We do not sell or rent your personal information to marketers.
We only share information when needed to run the store.

We may share limited information with:

  • Payment processors: PayPal and Stripe (to process payments)

  • Shipping carriers / fulfillment services: to deliver your order

  • Service providers: hosting, analytics, security, customer support tools (only what’s necessary)

  • Legal or compliance requests: if required by law, court order, or to protect rights and safety

  • Business transfers: if the store is involved in a merger, acquisition, or asset sale (with appropriate protections)

4) Email and Marketing

  • We may send transactional emails (order confirmations, shipping updates) because they are necessary.

  • Promotional emails (sales, product updates) are only sent if you opt in or where permitted by law.

  • You can unsubscribe from marketing emails using the link in the email (if included) or by contacting us.

5) Data Retention

We keep personal information only as long as needed to:

  • Provide services and complete orders

  • Maintain business records

  • Comply with legal/tax/accounting obligations

  • Resolve disputes and enforce policies

When information is no longer needed, we delete it or anonymize it where reasonable.

6) Security

We use reasonable administrative, technical, and physical safeguards to protect your information.
That said, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

If you suspect unauthorized activity related to your account or order, contact us immediately.

7) Your Choices and Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we have about you

  • Request correction of inaccurate information

  • Request deletion of certain information (subject to legal/business requirements)

  • Object to or restrict certain processing

  • Opt out of marketing communications

To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

8) Children’s Privacy

Our website is not intended for children under 13 (or under the minimum age required by your jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has provided us personal information, contact us and we will take appropriate steps to remove it.

9) International Visitors

If you access our site from outside the United States, your information may be processed in the United States or other locations where our service providers operate. By using our site, you understand that your information may be transferred and processed across borders.

10) Third-Party Links and Services

Our site may link to third-party websites or tools. We are not responsible for their privacy practices. Please review their policies separately:

  • PayPal Privacy Policy

  • Stripe Privacy Policy

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates take effect when posted on this page. Continued use of the site means you accept the updated policy.

12) Contact Us

If you have questions or privacy requests, contact:

  • Email: [email protected]

  • Phone: +1 (949) 380-0300

  • Address: 22982 Mill Creek Drive, Laguna Hills, CA 92653, United States.